Longhorn Event Supply

At Longhorn Event Supply, customer satisfaction is our top priority. To maintain the quality and integrity of our products, all sales are considered final once processed.

We do not accept returns or offer refunds due to customer error, change of mind, or improper use of our products. Returns or exchanges are only permitted if an item arrives damaged or defective upon delivery.

If you believe you have received a defective or damaged product, you must notify us within 24 hours of delivery. Please include clear photos and a detailed description of the issue. Our quality assurance team will review the case, and if approved, a replacement will be issued at our discretion.

All items undergo thorough inspection and packaging before shipment to ensure they meet our standards of durability and performance. Damaged or defective items are extremely rare.

By completing a purchase through Longhorn Event Supply, you acknowledge and agree to the terms of this Return Policy.