Terms of Service
This website is operated by LongHorn Event Supply. Throughout the site, the terms “we”, “us”, and “our” refer to LongHorn Event Supply. By visiting our website or renting from us, you agree to the following Terms of Service. Please read these carefully before using our site or booking equipment.
1. General Use
By accessing this site or booking with LongHorn Event Supply, you confirm that you are at least 18 years old or have permission from a parent or guardian. You agree to use our website and rental equipment only for lawful purposes and in compliance with all applicable laws.
2. Rentals & Payments
All rentals require a deposit to secure your date. Full payment is due before or on the day of delivery unless stated otherwise. Prices are subject to change at any time. Once equipment has been delivered and set up, payments are non-refundable. Multi-day rentals or additional services may include extra fees, which will be discussed prior to booking.
3. Equipment Care & Responsibility
Customers are responsible for all rented equipment from the time of delivery until it is picked up. Any damage, loss, or theft of items will result in additional charges for repair or replacement. Equipment must not be moved, altered, or used for purposes other than its intended use. In case of unsafe weather, LongHorn Event Supply reserves the right to delay or cancel setup for safety reasons.
4. Delivery & Setup
Delivery and pickup times are scheduled in advance. Delays caused by blocked access, locked gates, or incomplete site preparation may result in additional charges. Our staff is responsible for setup and takedown of all tents, tables, and major equipment. Smaller items may be arranged by the customer under guidance.
5. Liability
LongHorn Event Supply is not responsible for injuries, accidents, or property damage that occur during the rental period. By using our equipment, you agree to hold harmless LongHorn Event Supply, its employees, and contractors from any claims or damages arising from the use of our products or services.
6. Cancellations & Refunds
Deposits are non-refundable but may be credited toward a future date if canceled at least 7 days before your event. Cancellations within 7 days of the event may result in loss of deposit and/or partial payment, depending on the setup size and labor involved.
7. Privacy & Data
Your personal information is collected only for processing orders and communication. We do not sell or share your information. For more information, please review our Privacy Policy.
8. Changes to These Terms
We may update or modify these Terms of Service at any time. Updates will be posted on this page, and continued use of our website or rentals constitutes acceptance of any changes.
9. Contact Information
For questions regarding these Terms of Service, please contact us: